🏡 Moving to or from Guelph? Your utility guide
Whether you’re buying or selling, the same providers usually need to hear from you. Here’s what to set up, close or transfer before moving day—all in one place.
Updated October 2026Utilities and services to arrange
For each service, choose the instructions that apply to you. Sage green is for buyers setting up accounts, and soft blue is for sellers closing or transferring them.
Alectra Utilities
Alectra provides electricity service in Guelph, but no longer handles municipal water billing.
Open or transfer electricity service to your new address effective on closing day. Allow at least seven business days where possible.
Arrange to close or transfer electricity service effective on closing day. Have your account number ready.
City of Guelph
Since June 2026, water, wastewater and stormwater billing are managed by the City of Guelph separately from Alectra.
Review the City’s new-owner water billing instructions and confirm how your account will be established. For a condo, check whether water is included in fees.
Arrange the final water meter reading and account closing with the City. Request the reading at least 10 business days before moving.
Water billing: 519-837-5627.
Enbridge Gas
For homes with natural gas heating, a gas water heater, stove, fireplace or BBQ connection.
Start or transfer gas service to your new address effective on closing day.
End or transfer gas service for the property effective on closing day.
Customer service: 1-877-362-7434.
Water heaters and other rentals
Water heaters, water softeners, furnaces and air conditioners may be rented rather than owned. In our experience, roughly 90% of rental arrangements are with Reliance Home Comfort or Enercare, although other providers exist.
Confirm exactly which equipment is rented and who it is rented from. Check the Agreement of Purchase and Sale, review the rental terms and contact the provider about transferring the account and any agreement you’re assuming.
Confirm exactly which equipment is rented and who it is rented from. Disclose the rental equipment and agreements to the buyer, then contact the provider to arrange the transfer and confirm your obligations.
Not sure who owns the equipment? Look for a provider label and check the seller’s bills or rental agreement. Don’t assume an agreement transfers automatically at closing.
Bell, Rogers and other providers
Internet availability and installation dates can vary by address.
Check availability and schedule activation or installation before moving day.
Transfer or cancel service, return rented equipment and confirm any final charges.
Home insurance
Your insurer should know the property and dates involved in your move.
Arrange coverage for the new property effective on closing day; your lender may require proof before funds are advanced.
Speak to your insurer about when to end or change coverage. Do not cancel before your coverage obligations end.
🏠 Closing and ownership details
Condo fees and management
Buyers and sellers should confirm with their lawyer how the condo corporation is notified. Buyers should check the status certificate for utilities included in fees and any move-in rules; sellers should arrange any required move-out notices or bookings.
Property taxes
Your lawyer normally handles the ownership transfer and property tax adjustments at closing. Sellers with pre-authorized payments should confirm cancellation; buyers should arrange their own payment method.
City tax department: 519-822-1260, extension 5605 · tax@guelph.ca
Prepaid expenses and adjustments
Property taxes and certain other amounts may be divided between buyer and seller as of closing. Ask your lawyer what is included in the closing adjustments, and handle utility account balances directly with providers unless advised otherwise.
Understanding the Statement of Adjustments ↗🚚 Other moving-day essentials
Canada Post forwarding
Forward mail while you update your address with banks, government agencies and subscriptions.
Set up mail forwarding ↗Guelph movers
Need help with the move? See our local mover recommendations.
Guelph movers ↗Junk removal
Clear out unwanted items before the move, from single-item pickups to dumpster rentals.
Guelph junk removal ↗Questions about moving to Guelph? 😊
We’re happy to help point you in the right direction as you prepare for closing.
Beth and Ryan Waller
Sales Representatives · Keller Williams Home Group Realty
Updated October 2026. Providers may change procedures and contact details. Confirm timing and account requirements directly with each provider and your lawyer.